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There is a time and place for project management, and what I call practical project management. Today I’ll provide two practical tips for IT Project…… Continue Reading 2 Special Tips for IT Project Manager

Your customers use your website and your online services, but is that experience enjoyable?  Will your customers want to come back? Would they recommend your service…… Continue Reading Why You Should Care if Your Online User Experience Fails

If you are an IT Manager, you have probably been tasked in finding a software that solves need “X”.  And there is usually pressure to…… Continue Reading How Do I Select the Right Software?

You think it would be obvious but so many places overlook their customers’ user experience.  How does this happen?  Isn’t the customer always their number…… Continue Reading Customers Don’t Care About Your Systems

The last tip to reducing technology costs is performing a vendor contract review. Many organizations have long-term agreements with Internet Service Providers (ISPs), phone vendors, and…… Continue Reading 3 Tips to Reducing Your Tech Costs (Tip 3)

The second tip to reduce overall technology costs is reducing repeat, automatic expenses.  Many times, these are relatively small expenses that are often overlook and…… Continue Reading 3 Tips to Reducing Your Tech Costs (Tip 2)

The first step to reducing your technology costs is to understand them. Moreover, it is important to understand the difference and impact of “soft” costs vs.…… Continue Reading 3 Tips to Reducing Your Tech Costs (Tip 1)

In many organizations, technology is just an administrative overhead cost.  In others, it directly impacts a company’s revenue.  In either case, it is important for…… Continue Reading 3 Tips to Reducing Your Tech Costs (Overview)